This article reviews the Bass Pro Shop com services, which have been in business for almost 50 years now and are dealing in outdoor merchandise.
People in the United States love outdoor sports such as fishing, camping, hunting, etc. To buy equipment for their favorite stores, they always look for trusty worthy and reliable stores. Bass Pro Shop has remained one of the prime options for countless years now. To find out more about them, keep reading further.
What is Bass pro shop?
Bass Pro Shop, known as BPS, is a retail chain selling outdoor merchandise associated with hunting, boating, fishing, and numerous additional outdoor pursuits. They have been in business since 1971 and are headquartered in Springfield, Missouri, in the United States. They operate through an online website and multiple stores across America and Canada.
Looking for detailed Bass Pro Shop com reviews before purchasing their products, don’t worry; we have got you covered in this article.
Specifications
- Contact Address – They are based in the United States as per the information on their website. There is no exact address mentioned on their website.
- Customer Care Number – The customer care number provided on the website is 1-800-BASS PRO.
- Email Address – This information has not been provided on their website.
- Payment Method – They accept payment through any Credit or debit cards, including VISA, MASTERCARD, and AMERICAN EXPRESS, PayPal.
- Category of the Website – They are currently dealing in fishing, hunting, camping products and clothing, footwear, etc.
- Delivery Time – The delivery time of their products depends on the type of shipment chosen by the customer.
- Return of Product – The merchandise can be returned or exchanged either via mail or at any retail store irrespective of the online or store purchase.
- Shipment Process – The shipment can be tracked on their website. They cost an extra shipment charge depending on the delivery type. Different countries have different additional shipping charges.
- Method of Delivery – They offer a standard shipping method, express shipping method, and 1-day delivery options.
Pros of Bass pro shop
- They offer services globally.
- It is an online portal and easily accessible to all.
- They provide 24/7 customer service.
- They have multiple stores available for customers residing in the United States and Canada.
- Easy returns and exchanges on either online or store-bought products.
- Online bought products can also be returned or exchanged at the nearest stores available.
- They offer Free shipping on all orders above $50
- They even offer a 1-day delivery service.
Cons of Bass pro shop
- They do not offer cash on delivery on their website.
- They provide poor customer care services.
- It is very cumbersome to cancel an order, and usually, people fail to succeed.
- The customers need to return charges at their own cost and via mail.
Is bass pro shoplegit or not?
With a chain of stores operating in the United States after the brand’s inception in 1972, they have been in business for almost 49 years now. We could not be assured of their legitimacy. They have sponsored the NASCAR cup series in 2019 and have been affiliating with Richard Childress Racing for many years.
Such active participation in community events has increased their social presence among the customers. With exemplary services and a loyal customer base, they are here to stay for many more years in the future.
What is the bass pro shop com Reviews by the customer?
We read various responses on the reviews section on their website, and the customers have given mixed reactions about the products and the services they provide. Some customers have affirmed that each product meets all its claims. Bass pro shop has a solid 3.7 out of 5 on consumer affairs with 3,215,502 verified reviews.
Many users have even complained about the poor packaging services, disability to cancel online ordered products in the review section.
We researched some other platforms to find some reviews where we can trust their authenticity, and we have concluded that they have a lot of room for improvement in their online services.
They have failed to be remarkable in the online platform and left many customers disgruntled and unsatisfied. They need to strategize their online approach to make it more user-friendly.
Conclusion
They have created a strong brand for themselves and are being loved around the globe. But still, they have multiple areas to improve upon. If negative customer reviews increase any further, it can be very detrimental for the brand publicity. Make sure to read through the website before making a purchase. We believe visiting their stores would be a safer option than the recent bass pro shopcom online reviews.
If you are already using their products, do share your views with us.