Have you also been a victim of ‘smishing’ messages like many others? Many customers have reported the latest reports regarding Hermes scam email and messages claiming to be from luxury brand Hermes to trick customers with their fraudulent plans.
With the significant shift towards online shopping in the last few years, there has been an increment of such scams. Many shoppers in the United Kingdom who have been the victim of such email have resorted to online platforms and social media handles to reports them and spread awareness, among others. Many delivery giants have taken collective action to educate people on differentiating between valid emails and scams such as these.
What is Hermes?
Hermes is a French luxury goods manufacturer headquartered in Paris, France. It specializes in various products ranging from leather goods, home furnishing, jewelry, handbags, perfumes, watches, and ready-to-wear. It is a very famous brand that has consumers all around the globe.
What is the Hermes scam email and messages people received?
These emails state that the customer has missed delivering a luxurious product that now needs to be rebooked for delivery by paying an additional fee. On failing to pay the fee, the item will be sent back to the original address. These messages usually provide a link that lures the customers to fill in their bank details and private information.
After reporting several such incidences in the United Kingdom itself, Hermes has also been very active in advocating their policies and addressing these text and email rumors. They urged their customers to be vigilant before responding to such scams as they never ask for any such details and redelivery payments.
Social media platforms are guiding people on how to distinguish a fraudulent email from others. It has been mentioned that these mails usually refer to people as sir/madam, whereas brands like Hermes mention the full name of the customer. There is usually a spelling error in the name of the brands mentioned in emails.
These messages may come from different numbers and unknown sources, whereas Hermes uses fixed contact details and verified company email addresses. They do not involve the third party in the conversations. Hermes would never share customer details with a third party.
If any such scam or message comes to your notice, it is advised to report the scam to track the fraudulent people and miscreants. Even though tracking a scam message is much more difficult than an email, strict actions are being taken against these activities.
What are user reviews?
Hermes is a very authentic brand that offers top-class services. Users are usually aware of the high-end handling of Hermes products. They are very well aware that Hermes conducts all the conversations with customers directly and personally. The reviews of customers are extremely satisfactory.
After the Hermes scam email, the response from the company itself helped in clearing the air and provided further assurance to the customers. They are now careful before responding to such claims.
People who have been victims of such frauds have reported cases against the mails, and appropriate authorities have taken action.
Is the company legit?
Hermes was founded in 1837, which means it has been in business for almost 184 years now. It is a very famous, well-known luxury brand. There is no doubt about its legitimacy. It follows very strict guidelines to protect the customer’s personal information.
Hence the mails and the interaction between the company and customer is very discreet. It is the top brand in this line of business and the first choice of customers who can afford it and a dream of others who look forward to getting their hands on its products.
Unfortunately, such Hermes scam have been reported. Their continuous active response to customer grievances against these scams has put them in a positive light. Despite so many campaigns from delivery agencies and Hermes itself, many consumers have fallen victim to such frauds. It is always advisable to be very careful while providing your bank and personal details.
Please do share your experience because, as we know, reporting frauds like Hermes Scam Email and spreading awareness on social media is helpful to others.